Terms and Conditions
Last updated: May 5, 2026
1. Acceptance of Terms
By accessing or using NexaCRM (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, do not use the Service.
2. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate, complete information and to keep it up to date.
3. Subscriptions and Billing
Paid features are billed according to the plan you select. Fees are non-refundable except where required by law. We may change pricing with reasonable notice; continued use after the change constitutes acceptance of the new pricing.
4. Acceptable Use
You agree not to:
- Use the Service to send spam or unlawful communications.
- Upload or transmit malicious code or attempt to compromise the Service's security.
- Reverse engineer, resell, or sublicense the Service without our written permission.
- Violate any applicable laws or third-party rights.
- Use the Service to harass, defraud, or harm others.
5. Customer Data
You retain ownership of the data you submit to the Service ("Customer Data"). You grant us a limited license to host, process, and transmit Customer Data solely to provide the Service. You are responsible for ensuring you have the right to upload Customer Data and for its accuracy.
6. Third-Party Integrations
The Service integrates with third-party platforms (such as Google Ads, Meta/Facebook, WhatsApp Business, and email providers). Your use of those integrations is also subject to the third party's terms. We are not responsible for the availability or behavior of third-party services.
7. Intellectual Property
All rights, title, and interest in the Service, excluding Customer Data, remain with NexaCRM and its licensors. No rights are granted other than those expressly stated in these Terms.
8. Termination
You may terminate your account at any time. We may suspend or terminate your access if you breach these Terms or use the Service in a way that may cause us legal liability or harm. Upon termination, your right to use the Service ends; provisions that by their nature survive will continue in effect.
9. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the maximum extent permitted by law, NexaCRM will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our aggregate liability shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless NexaCRM and its affiliates from claims arising out of your use of the Service, your Customer Data, or your violation of these Terms.
12. Changes to the Terms
We may update these Terms from time to time. If changes are material, we will provide notice through the Service. Continued use after changes take effect constitutes acceptance.
13. Governing Law
These Terms are governed by the laws of the jurisdiction in which NexaCRM operates, without regard to conflict-of-laws principles. Disputes shall be resolved in the competent courts of that jurisdiction.
14. Contact
Questions about these Terms? Contact us at pappow@gmail.com.